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Terms & Conditions

Welcome to use the CUBuy (www.cubuy.com.hkwebsite (hereinafter referred to as "this website"). These terms apply to your browsing and use of this website, ”) Order goods or services.

Please read the terms of use of this website carefully. By using this website or any part of it, you agree that you have read these terms and conditions, and you accept and agree to be bound by these terms and conditions. The company reserves the right to update and change the content of this website at any time, and has the right to unilaterally modify the terms and conditions of use without notice. You should read these terms and conditions before using the website to understand that it is binding on you Whether the terms of use have been modified.


(1) Service content of this website

This website will update product information and prices from time to time, and reserve the right to change product information, prices and order conditions without prior notice. All orders are subject to the availability of relevant products for final confirmation and processing.


(2) Personal use

The information contained in this website is for reference, reading and shopping purposes only, and is for personal use only and not for any commercial use. You hereby agree not to distribute, publish, disseminate, modify, display and sell the content or products of this website or create derivative works from it or use them (including personal and commercial purposes) in any way. CUBuy reserves the right to pursue damages caused by unauthorized persons.


(3) Data collection statement

When you use this website, you may be required to provide our company with your information (including but not limited to your name, gender, age group, contact information and email address) ("Information"). You agree that this information is provided to the company voluntarily by you. If the information you provide is incomplete or incorrect, the company will not be able to provide or continue to provide you with the relevant services, or may not allow or terminate your access to this website.

You need to assure the company that the information provided is accurate, true, valid and complete. The company has absolute discretion to reject any new user's application and terminate any registered user without providing any reason. If you require any changes to the registered information, please contact the customer service department at (852) 2345 6263.


(4) Use of gift voucher
The gift certificates issued by the company do not apply to online shopping services.


(5) Online shopping members
This member-only belongs to the CUBuy online store for viewing personal order records. Discounts are not available at other sales outlets, and other sales outlets and corporate membership offers do not apply to online orders


(6) Damaged goods and replacement of returned goods
When receiving the goods, customers must check whether the goods are of the type, quantity, and whether they are damaged or deteriorated. If the product is found to be inconsistent with the ordered type and quantity or is damaged, please call (852) 23456263 within 3 working days to contact our company's customer service department to arrange a replacement of the product (only applicable to orders in Hong Kong). If the customer has signed for the goods or has been opened or used, the company reserves the right to refuse replacement.


(7) Disclaimer
If the company fails to accurately due to force majeure (including natural disasters, fires, floods, accidents, riots, wars, government policies, strikes, customs detentions, computer viruses, network failures, etc.) or any situation beyond the control of the company To provide the services you need, the company will not assume any responsibility to the user or any third party.


(8) Inclement weather arrangements
When a typhoon signal No. 8 or higher or a black rainstorm warning is hoisted in Hong Kong, the delivery service time may be delayed or changed. When the relevant signal or warning is cancelled, the company will contact the customer during office hours to make another delivery arrangement. The company reserves the right to refuse any customer delivery of goods.


(9) Delivery service
The company only provides delivery services in Hong Kong, including Hong Kong, Kowloon, the New Territories and some outlying islands. The delivery locations do not include Sha Tau Kok, Lo Wu, Ta Kwu Ling, Man Kam To, Lok Ma Chau, Lau Fau Shan, Tai Po Ship Bay (including Luk Keng) ), Lung Kwu Tan, Mai Po, Sai Kung Pak Tam Chung (including Hoi Ha Wan), Clear Water Bay Budai O or Temple, Ma Wan, Discovery Bay, outlying islands and any restricted areas or hotel rooms.
Customers who spend HK$500 or more (based on net worth) can enjoy free local delivery once. If the patronage is less than HK$500 or additional delivery points are required, an additional HK$60 will be charged for each location. If you need to deliver to more than one location, or if you want to make an early reservation, please contact the Customer Service Department at (852) 2345 6263.

Local delivery will be delivered within 3 to 5 working days after the order is paid. The delivery service does not apply to floors that cannot be reached by elevators. If the customer requests to put the goods outside the residence or company door, the company will not cause any loss. Responsible. If the consignee fails to collect the goods on the agreed date or time, the company reserves the right to charge customers additional delivery fees. If customers need to change the goods, quantity, delivery address or time, they must call (852) 2345 6263 at least 3 working days before delivery to contact the customer service department to make arrangements.

In case of any disputes, Gao Ge Hong Co., Ltd. reserves the right of final decision.